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Privacy Policy

Effective Date: 01/07/2025

This Privacy Policy explains how Markland Guitarworks collects, uses, shares, and protects your personal information when you visit or interact with our website: www.marklandguitarworks.com.

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We use a third-party cookie consent tool to ensure transparent and GDPR-compliant handling of your data.

1. Who We Are?

Markland Guitarworks is dedicated to handcrafting high-quality guitars and providing expert service to our customers. Our website is designed to inform, showcase our products, and facilitate customer engagement.

2. What Type of Information Do We Collect?

We may collect the following information:

  • Personal Information: Name, email address, phone number — submitted voluntarily through forms or contact methods.

  • Non-Personal Information: Browser type, device, pages visited, time on site, IP address, and other usage data.

  • Cookie & Tracking Data: Information collected through cookies, pixels, and similar technologies.

3. How Do We Collect Information?

We collect and use your data to:

  • Respond to inquiries or service requests

  • Provide a better user experience

  • Understand how our website is used

  • Send updates, promotions, or product info (only if you’ve opted in)

  • Comply with legal obligations

4. How Do We Store, Use, Share, and Disclose Your Data?

  • Storage: Securely stored on trusted servers with appropriate protections in place.

  • Usage: Limited to legitimate business purposes as described above.

  • Sharing: Only with GDPR-compliant service providers (e.g., hosting, analytics). We do not sell your data.

  • Disclosure: We may disclose information if legally required or to enforce our rights.

5. How Do We Communicate With Site Visitors?

We may contact you:

  • In response to your messages or requests

  • With updates, newsletters, or marketing content — only if you’ve opted in

Communication is typically done via email or through our website contact forms.

6. How Do We Use Cookies and Other Tracking Tools?

Our website uses cookies to:

  • Enable essential website features

  • Understand and analyze visitor behavior

  • Remember your preferences

  • Improve performance and troubleshoot errors

You can manage or withdraw your cookie consent at any time using the third-party cookie consent tool visible on our site.

7. Your Rights Under GDPR

If you are located in the EU or UK, you have the right to:

  • Access your personal data

  • Correct, update, or delete your data

  • Withdraw consent at any time

  • Object to processing

  • Lodge a complaint with your data protection authority

8. Data Retention

We retain your data only as long as necessary for the purposes outlined above or to meet legal obligations.

9. Data Security

We take appropriate technical and organizational measures to secure your personal data from unauthorized access, loss, or misuse.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

12. Contact Us

For questions or concerns about this Privacy Policy or your data, contact:

Markland Guitarworks
admin@marklandguitarworks.com
(+62) 811 150 4404

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