
FAQ (Frequently Asked Questions)
We are absolutely thrilled to assist you with any inquiries you may have! Please do not hesitate to reach out, as we are here to provide you with the support you need.
Each Markland Guitarworks purchase includes your custom-built guitar, the selected hard case type, a certificate of authenticity, detailed product specifications, a complimentary setup tool kit, and an extra set of strings. Depending on your chosen options, additional accessories—such as a strap and polishing cloth—may also be included with your order.
All custom orders undergo a review process prior to the issuance of an order number. During this stage, we can accommodate certain changes to your specifications. However, once an order number has been assigned and the build enters our production queue, no further modifications can be made. We kindly ask that you review your selections thoroughly before finalizing payment and submission. For any concerns or change requests, please contact us at admin@marklandguitarworks.com.
The build time for a custom guitar varies depending on the complexity of the order and our current production schedule. On average, it takes about 3-6 months to complete a custom guitar. We will provide you with an estimated timeline when you place your order.
At this time, Markland Guitarworks is focused exclusively on crafting high-quality acoustic and electric guitars. We do not currently build bass guitars or other instruments.
We specialize in original Markland Guitarworks designs and customizations based on our existing models. While we’re happy to accommodate unique specifications, we do not replicate or produce guitars based on other brands’ designs or copyrighted shapes. If you have a specific concept in mind, feel free to reach out—we’re always open to discussing custom ideas within our design framework.
At Markland Guitarworks, we honor and respect the originality of classic guitar designs. While our models may be inspired by traditional shapes, we do not replicate or directly copy trademarked designs such as the Stratocaster, Telecaster, or other protected body styles. Instead, we offer unique Markland designs that can be customized to suit your tonal and aesthetic preferences.
Markland Guitarworks is a premium guitar manufacturer dedicated to building high-quality, handcrafted instruments. Our focus is on exceptional tone, durability, and craftsmanship—designed for both studio professionals and passionate players. We are located in Bogor City, West Java. Indonesia.
All guitars are designed, assembled, and quality-checked in-house at our workshop. We work with trusted partners for sourcing select materials and components, but each instrument undergoes final inspection and setup by our experienced team.
Yes, we offer appointment-based demo sessions around service area. Contact us at (+62) 8111504404 to schedule a visit.
Custom guitar build times typically range from 20 to 30 weeks, depending on design complexity, material availability, and production schedule. You'll receive a timeline during your consultation.