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Markland Guitarworks | FAQ (Frequently Asked Questions)
We know that building or owning a custom guitar raises many important questions—from materials and hardware choices to ordering, setup, and long-term care. This page brings together clear, helpful answers to guide you through every step of the process. Whether you're exploring specifications, understanding build times, or learning more about finishes and warranty coverage, these guitar insights are here to help you make confident decisions.
General
Product
Limited Warranty and Returning Goods
Transaction Security and Payment
Customer-Supplied Parts
Delivery
Privacy Policy
Yes. We offer private, appointment-based demo sessions at our service area for clients who wish to experience our instruments firsthand.
To arrange a visit, please contact us at (+62) 811-1504-404 or admin@marklandguitarworks.com.(mailto:admin@marklandguitarworks.com) Our team will be pleased to help you.
All custom orders undergo a review process prior to the issuance of an order number. During this stage, we can accommodate certain changes to your specifications. However, once an order number has been assigned and the build enters our production queue, no further modifications can be made.
We kindly ask that you review your selections thoroughly before finalizing payment and submission. For any concerns or change requests, please contact us at admin@marklandguitarworks.com.()
At Markland Guitarworks, we honor the legacy of classic guitar designs. While our instruments may draw inspiration from traditional shapes, we do not replicate trademarked or copyrighted models such as the Stratocaster, Telecaster etc. Instead, we offer original Markland designs, fully customizable to suit your tonal and aesthetic preferences, ensuring each guitar is both unique and authentically yours.
Markland Guitarworks focuses on original designs and customizations developed from our existing models. While we’re happy to explore unique specifications and personalized details, please note that we do not replicate or produce instruments based on other brands’ designs or copyrighted shapes.
If you have a specific concept in mind, feel free to reach out. We’re always open to discussing custom ideas within our design framework, and we truly appreciate your support of original design and craftsmanship.
The base price of a custom guitar depends on the level of customization rather than the label itself. At Markland Guitarworks, pricing is structured across three defined tiers, each reflecting the scope of materials, construction methods, and design flexibility involved.
Our regular or standard custom electric guitar start at US$755.50, offering a professionally built instrument on a fixed design platform.
Semi-Custom electric guitar builds begin at US$1,100.00, allowing for expanded options such as alternative neck constructions, multiscale configurations, and upgraded materials.
Full Custom electric guitar start at US$1,500.00, where specifications are developed entirely around the player’s requirements.
Final pricing may vary based on selected materials, hardware, electronics, and finishing options, but these base prices provide a clear starting point for each level. Please find more details and feature comparisons in our blog.
Yes. All Markland Guitarworks product designs, including but not limited to guitar shapes, visual elements, and branding, are protected under applicable intellectual property and copyright laws. Unauthorized reproduction, imitation, or commercial use of our designs without prior written consent is strictly prohibited.
Markland Guitarworks is a single-owner atelier that operates through a collaborative, hands-on approach. While our core team handles every detail with care, we work alongside a select group of experienced craftsmen when needed.
All product designs are developed independently in-house, reflecting our unique vision and philosophy. We do not operate as a large-scale manufacturer; instead, we focus exclusively on crafting instruments for a specialized segment, ensuring each creation embodies thoughtful design and meticulous craftsmanship.
In occasions where production demand increases, we may collaborate with carefully chosen third-party partners under strict supervision, maintaining our quality standards and ensuring timely completion. Every guitar we produce is a reflection of the artistry and character that define Markland Guitarworks.
Yes, we accept OEM orders for guitar brands requiring small-scale production, starting from 6–12 units per model.
For OEM partnerships, we require a minimum 1-year contract commitment.
For the initial stage, we provide a maximum of 2 prototype/sample units per brand before proceeding to regular production.
For detailed information regarding OEM partnerships, please email us at admin@marklandguitarworks.com (mailto:admin@marklandguitarworks.com)with the subject line: “OEM Product Inquiry - (Company Name or Your Name).”
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